All Plan Types

Insurance Claim Appeal Process

Description Summary: 
Information about appealing an insurance claim.

Overview

The following are the appeal procedures to follow when dissatisfied with a claim determination.

Initial Review of Claim Determination

A plan participant who believes an error has been made in the benefit amount allowed or disallowed must contact the appropriate managed care plan or plan administrator within 180 days of the date of the initial claim determination.

Benefit Recipient Information

Description Summary: 
A listing of links for individuals receiving a retirement, reversionary, survivor, beneficiary or disability annuity from SURS.

Welcome to the Benefit Recipient section of the SURS website. A benefit recipient is a person receiving a retirement, reversionary, survivor, beneficiary, or disability retirement annuity from SURS. Choose from the menu on the left for information relevant to benefit recipients. The following is a brief overview of each menu option.


Benefits

Learn more about your benefit including how it is calculated, how to receive it through direct deposit, and how it is affected if you return to work.

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