Disability, Death and Disability Retirement Allowance Process Team - Member Service Representative

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Main duties:

  • Responsible for medical review of new disability applicants and reevaluations and recommending approval/denial of claim
  • Documents decision rationale and completes medical review of all claims to ensure information substantiates disability
  • Provides clear and appropriate follow-up recommendations
  • Calculates disability claims

Preferred Qualifications:

  • Bachelor’s degree in business, accounting or related field preferred; or minimum of three years applicable work experience
  • Strong organizational skills
  • Analytical and interpretive skills
  • Medical knowledge
  • Self-motivator
  • Strong oral and communication skills

This position will require the selected candidate to complete a three-semester online course to receive a designation for Certified Professional Disability Management. This designation will require six hours of continuous education each year. We will work with the selected candidate to accommodate this online course.


  • Insurance benefits, including medical, vision and dental
  • Participation in SURS retirement plan
  • Paid vacation, sick leave and 11 paid holidays
  • Business casual attire

Apply for this Position

Applicants should submit a completed SURS application, current resume, and a dated cover letter to This position is subject to a background check as terms of hire.

SURS is an Equal Opportunity Employer.