All Plan Types
When a loved one is lost, it is a very difficult time for a spouse to have to make decisions, gather documents, and complete forms. This information has been prepared to help spouses, family, and friends when the death of a SURS member occurs. Remember, SURS representatives are available Monday-Friday from 8:00-4:30 to provide assistance by phone or in person at the SURS office. Although it is not required, SURS does encourage appointments so that we can ensure someone will be available to assist you.
The following are the appeal procedures to follow when dissatisfied with a claim determination.
Initial Review of Claim Determination
A plan participant who believes an error has been made in the benefit amount allowed or disallowed must contact the appropriate managed care plan or plan administrator within 180 days of the date of the initial claim determination.
Designating a Beneficiary
It is extremely important that you maintain a current Beneficiary Designation on file with SURS. When a significant event occurs in your life such as marriage, birth, death, divorce, or any change in family status, contact SURS to update your designation. You can also update your beneficiaries on the SURS Member Website.
SURS events such as office closings, on-site retirement counseling, seminars, and important mailings.
The meeting minutes are posted upon approval of the Board of Trustees.
The latest information about SURS, your retirement plan benefits, recent legislation, insurance, and more.
Stay connected with SURS by subscribing to one of our news feeds delivered via RSS.
SURS news feeds are a new way for us to distribute information as soon as it is updated on the SURS website. Using Really Simple Syndication (RSS), we can feed new articles or information to a group of subscribers automatically.
What does an RSS feed do?