What is the usual processing time frame for my contributions to be sent from my employer to TIAA or Fidelity?

June 28, 2016 - 10:03
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Question: 

What is the usual processing time frame for my contributions to be sent from my employer to TIAA or Fidelity?

Category: 
Contributions/Funds Information
Answer: 

The payroll process requires your employer to provide SURS with:

  1. An FTP with detailed payroll information for each employee,
  2. Employer must release FTP file from SURS Employer Website
  3. Contributions need to post to your account.

After SURS receives all three components of the payroll and they are in agreement, the payroll can be reconciled. SURS wires the money to member accounts in two working days.

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